What is Rare Candy?
Are your products authenticated?
What payment methods do you support?
Where do I go if I have a question not answered in the FAQ?
Shipping & Returns
How long does it take for my order to ship?
Do you ship internationally?
What is your return/refund policy?
What is the Shop?
How do Drops work?
How do Preorders work?
I’m interested in consigning items to be sold in the Shop. How do I do that?
Where can I view auctions?
What bidding system does Rare Candy use?
What is a bid increment?
What are Rare Candy’s bid increments?
What does it mean to bid on a lot?
How do end times work?
Will other users know that I’m bidding?
Are there any limits to bidding?
Can I cancel a bid?
How do auction payments work?
I’m interested in consigning items to be sold via auction. How do I do that?
Can I sell my items in the Shop or Auctions?